9AM-5PM Support Center
📋 Here’s everything you need to know in simple terms:
📅 Vouchers are valid TWO (2) MONTHS AFTER PURCHASE.
🌟 One-Time Use: Each voucher is good for one (1) use only. Unfortunately, you can’t combine it with bulk order discounts, other promotions or discounts, gift certificates, vouchers, or unpaid order adjustments.
📸 What’s Included:
📚 True Flat Hard Book: 20 hard-thick pages, plus protective sleeve or dust jacket. If you want more pages or upgrades (cover), you can add them later at the regular price.
🎨 Design Magic: Layout service isn’t part of the voucher, but you can totally get it at an extra cost. If you’re up for it, send your photos a month before the voucher expiration date.
⚡️ No Upgrades or Refunds: We’re keeping it simple. Upgrades and refunds are not available.
🏬 In-store Redemption: If you prefer to visit our physical stores to place your order, simply show the promo code or voucher on your phone to a sales representative. We’re looking forward to seeing you!
⏳ Submission Deadline: To ensure smooth process, please submit your print-ready files on or before the voucher expiration date. This way, we can start production without any delays.
🚚 Production and Delivery: We understand how excited you are to receive your photo book! Please allow us 5 working days for production and delivery. We want to make sure everything is perfect before it reaches your hands.
Now that you have all the details, it’s time to let the photo book adventure begin. Let your memories shine and preserve them in a beautiful keepsake that will bring you joy for years to come. Enjoy the process and have fun!